Privacy Policy

We are dedicated to safeguarding the privacy of our customers in compliance with GCC regulations and international privacy standards. Transparency is paramount to us, and we urge you to carefully review this notice outlining our privacy policy.

Information Collection and Usage

To process your order efficiently, we require specific details, including your name, email address, delivery address, credit/debit card number, security code, and expiry date. We only gather information that is knowingly provided by you, ensuring its accuracy and currency. Any discrepancies can be promptly rectified by contacting our customer care department.

Additionally, we analyze the products you purchase and your interactions with our site to personalize our communication with you, providing relevant product and service information. This allows us to tailor your site experience, making it more engaging and pertinent to available products and offers.

Data Collection Methods

We gather customer information through server logs, cookies, order forms, and competitions. Cookies, which your web browser places on your computer’s hard disk, facilitate record-keeping but do not store sensitive details like credit/debit card information or passwords unless modified by your browser settings.

Information Sharing and Protection

We collaborate with trusted business and technical partners to process orders, handle payments, and prevent fraud. These partners are bound by data protection agreements and this privacy policy. In cases of legal investigations into suspected illegal activities, we may disclose your personal information as required by applicable laws and regulations.

In the event of business transactions involving the sale or purchase of assets, your personal data may be disclosed to prospective sellers or buyers. Additionally, we or our affiliated companies may use your data to provide information about goods and services of interest. You may opt out of such communications through your account settings or the "unsubscribe" link in promotional emails.

Security Measures

Our website ensures secure credit card transactions through standard SSL encryption, safeguarding transmitted data against unauthorized access. To further protect your information, we recommend safeguarding your password and logging out on shared computers to prevent unauthorized access.

In combating internet fraud, we diligently scrutinize all orders and may contact you for additional security checks. Fraudulent transactions will be reported to relevant authorities.

Third-Party Services

The hosting service used to store uploaded videos may collect data about our customers and their devices. Additionally, third-party providers may process your IP address to determine location for currency conversion. This selected currency is stored in a session cookie for a consistent browsing experience.