Terms & Conditions

Welcome to Gladiola Skincare!

Jurisdiction

These Terms and Conditions ("Terms") govern the Gladiola Skincare ("we," "us," or "Company") website, Gladiola Skincare (the "Site"), accessible on any device. By using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using or accessing the Site. Your use of the Site constitutes your agreement to follow and be bound by these Terms. These Terms and Conditions are governed by the applicable laws of the GCC and international trade standards. Disputes shall be resolved in accordance with the laws and courts of the relevant jurisdiction as determined by mutual agreement or where required by law.

Terms Modification

The Company reserves the right to modify these Terms at any time by publishing a revised version on the Site. By continuing to use the Site after any modifications take effect, you agree to be bound by the updated Terms.

Assignment

Gladiola Skincare may assign its rights and obligations under these Terms to any third party at any time without prior notice to you.

Age Restrictions

By accepting these Terms, you certify that you are 18 years old or older. If you are between 13 and 18 years of age, you may use the Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms.

Content Permissions & Restrictions

All content on the Site, including text, graphics, software, photos, videos, audio clips, and other materials (collectively, "Content"), is owned or licensed by the Company and is intended for personal, non-commercial use unless otherwise stated.

Accuracy of Information

While we strive to ensure all information on the Site is accurate and up-to-date, errors may occur. We reserve the right to make corrections and discontinue products without notice.

Shipping Conditions

Orders will be shipped to addresses provided by you, subject to shipping restrictions displayed on the Site. While we make every effort to meet delivery deadlines, delays caused by logistical issues, postal carriers, or weather conditions may occur.

Email Communication

By creating an account or making a purchase, you consent to receive communications regarding our products and services. You may opt out of non-essential communications at any time.

Order Confirmation

Once you place an order, you will receive an email acknowledging receipt. The order is considered accepted only after payment approval.

Return & Refund Policy

Unfortunately, we cannot offer refunds or exchanges due to hygiene reasons, as all of our products fall within the skincare, personal care, and makeup categories. We are happy to make any changes to your order before it is dispatched.

Cancellation Policy

You may cancel your order before it has been processed.

Compliance and Availability

Products sold on the Site comply with GCC regulations. Availability is not guaranteed due to stock limitations. If a product becomes unavailable, we will notify you via email.

User Comments

We welcome user comments but reserve the right to remove submissions that violate these Terms.

Links to Third-Party Sites

The Site may contain links to third-party websites. Access to these websites is at your own risk, and we are not responsible for their content.

Prohibited Uses

Users are prohibited from engaging in activities that harm the Company, its products, or services.

Account Security

You are responsible for maintaining the confidentiality of your login credentials.

Disclaimer of Warranty & Limitation of Liability

The Site is provided "as is." We disclaim all warranties and are not liable for any damages arising from your use of the Site.

Indemnification

You agree to indemnify us against any claims arising from your use of the Site.

Disputes

In case of disputes, parties shall first attempt resolution through mutual negotiation. Failing that, disputes will be addressed under the governing jurisdiction specified in these Terms.

Termination

We may terminate your access to the Site without prior notice for any reason.

Privacy

We respect your privacy. Please review our Privacy Policy for details on how we handle your personal information.

Contact Us
For questions or concerns about these Terms, email us at gladiolaskincare@gmail.com.