Shipping & Delivery

At Gladiola Skincare, we strive to provide a seamless shopping experience for our valued customers. Our operations prioritize efficiency and care to ensure that your orders are fulfilled promptly and delivered safely.

You can shop confidently at gladiolaskincare.com, where our complete range of skincare products is available. Our warehouses and manufacturers follow strict standards to ensure the careful handling and safe shipment of your products.

While delays in delivery may occasionally occur due to factors beyond our control, we remain dedicated to serving you with the highest level of care and professionalism. Thank you for choosing Gladiola Skincare for your beauty needs.

Delivery Timelines

GCC
We aim to dispatch orders on the same or next business day. Most destinations within GCC will receive orders within 2–5 business days. Remote locations may take slightly longer. Delivery times may vary depending on factors such as customs clearance, the destination city, and the time of shipment.

International Duties & Taxes

Our prices and shipping charges exclude any local customs duties, taxes, or VAT. These additional fees are charged by local authorities and vary by country. The customer is responsible for paying any such fees.

We recommend checking your country’s customs regulations before completing your purchase. Unfortunately, Gladiola Skincare cannot estimate or control these charges.

Tracking Your Order

Once your order is dispatched, you will receive a tracking number via email. You can use this number to monitor your shipment through the designated courier’s tracking system.

Exchange Rates

All international orders are charged in Emirati Dirham (AED), as displayed on your order confirmation. Final charges may vary slightly due to currency exchange rate fluctuations at the time of the transaction.

Customs Declaration

International shipments require a customs declaration. We are required to declare the value of goods as per the order invoice. Unfortunately, we cannot mark orders as "gifts" as we are a retail business.

Liability of Gladiola Skincare

Please double-check your order details before completing your purchase. Gladiola Skincare cannot be held responsible for products lost or delayed due to incorrect shipping information provided during checkout.

Disclaimer

Shipping rates may vary depending on the quantity and weight of the products in your order.